Legal notice

LEGAL NOTICE

Welcome to Muse&Manor , this online store is hosted on the Shopify platform and provides online retail services to customers in South Africa and internationally.

By accessing or using this website, you agree to comply with this Legal Notice, our Terms and Conditions, Privacy Policy, and all applicable South African laws.

Website Ownership and Hosting

This online store is hosted by Shopify, which provides the e-commerce platform allowing us to sell our products and services online.

We reserve the right to modify, suspend, or discontinue any part of the website without notice.

Product Information

We aim to ensure all product descriptions, images, pricing, and availability are accurate. However:

Product colours may vary depending on your device display

Prices may change without prior notice

Promotions and discounts may be subject to conditions

Stock availability is not guaranteed until payment is confirmed

We reserve the right to correct any errors or inaccuracies and to cancel affected orders where necessary.

Orders and Payments

All orders are subject to acceptance and product availability.

We may refuse or cancel orders if:

Fraudulent activity is suspected

Incorrect pricing is displayed

Payment cannot be processed

Stock is unavailable

Payments are processed securely through approved third-party payment providers integrated with Shopify Payments or other payment gateways.

Shipping and Delivery

Delivery estimates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

Courier services

Public holidays

Customs processing

Incorrect delivery information supplied by customers

Risk and ownership of products pass to the customer upon delivery.

Shipping and Delivery

Delivery estimates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by:

Courier services

Public holidays

Customs processing

Incorrect delivery information supplied by customers

Risk and ownership of products pass to the customer upon delivery.

6. Returns and Consumer Rights

Customers are entitled to rights under the South African Consumer Protection Act, 2008 (CPA).

Where applicable, customers may request:

Return

Replacements

Refunds

in accordance with our Return & Refund Policy and applicable law.

Certain products may not qualify for return due to hygiene, safety, or customisation reasons.

7. Privacy and POPIA Compliance

We are committed to protecting your personal information in accordance with the South African Protection of Personal Information Act (POPIA).

By using this website, you consent to the collection and processing of personal information necessary for:

Order fulfilment

Customer support

Marketing communications (where consent is provided)

Fraud prevention

For more information, please review our Privacy Policy.